What our customers say about Rudroff Heating & Air Conditioning is the most important feedback we can receive. Here are a few of our customer testimonials:
“Sadness is having to discover the heat pump and air conditioner had to be replaced. Thank you for answering our distress call so quickly.Greg arrived and looked, saw what was needed and did a great job educating us on our options. Graig called us to alert us he was on his way. He and Robert got a look at what was needed to be done and started to work. Busy as the elves in Sant'as Workshop, they were organized, had their method down pat and with no fuss, did an excellent job. Impressive workforce! Yes, product is important, but service sells it. Everyone we dealt with was knowledgeable, pleasant and appeared to do a good job. From the office to the installers, a super job.”
Our gratitude and thanks, Joyce H & Jean B. Belton, MO
“Rudroff Heating & Cooling gets our vote! We just (unexpectedly) replaced our furnace & AC. We did our homework and got 4 estimates, all from local companies. All of the quotes were comparable in price, and all of the representatives were kind and respectable, but the Rudroff team made us feel the most secure with their product and quality of service. They have been a first class operation from start to finish. And owner Chuck resides in the Winterset community, which is always a plus!”
Terri B., Lee’s Summit, MO
“Just had a Heat Pump installed by David and Craig. I would recommend these installers to anybody. They were VERY courteous and professional. Greg , your sales rep., was super easy to deal with and explained everything. Overall, a very pleasant and easy experience.”
Larry H., MO
“We just had a new A/C unit installed and I wanted to let your team and company know we are very happy with the service and how fast you guys worked to get us comfortable again. It was a hard choice on what to fix, repair, or replace but I am glad we went with you. Thank you again very much!”
Jamie W., Belton, MO
“My wife and I have had a wonderful experience from start to finish with the Rudroff team. Greg was awesome and very informative through the purchasing process. Kelly’s pleasant voice was reassuring every time we talked. Bill was very pleasant when came out to do the ‘seer’ test on our old A/C unit. Craig and David did a wonderful job installing our new systems. They made sure all the gas lines were neatly placed and out of the way. They moved our humidifier so it is no longer an eye sore. The job done by everyone on a scale of 1-10, we give them an 11! Awesome job! We will recommend Rudroff. Thank you all so very much!”
Charles D., Raymore, MO
“The team from Rudroff arrived on time for their appointment and clearly explain any problems with the equipment. They gave all the options available in repairing or replacing it with cost estimates. It was extremely easy to make an appointment and they try to fit you in if an unexpected problem arises. I can’t think of any way they can improve!”
Darla & Sandra S., Belton, MO
“Thank you Craig for your maintenance call yesterday; I am very pleased with the service. He was the best that has ever been to our house. ‘GO CRAIG!’”
Shirley L., Raymore, MO
“Thank you Greg, Jerry, Craig, and David for a great job. Everyone was very professional and personable. The work was completed in a timely manner and I am now warm again. I will recommend your company to anyone I hear needing your services.”
Sharon R., Raymore, MO
“I want to take a moment to say thank you for your kindness and the plant you brought to my home. Everyone I came in contact with was so kind! My husband came home from the hospital to a cool home. Thank you again.”
Paula E., Belton, MO
“My wife and I want to let you and your firm know what a wonderful job your agents, Craig and David, did rescuing us from the cold when our old furnace quit on a cold, cold night. Craig came over that night and in a couple of hours had it going. But it quickly died again, of old age I guess, and refused to ignite again. Craig said we needed a new furnace and he would have Greg come over the next morning to discuss your Trane products.
Greg’s presentation impressed us and we opted to replace both our furnace and air conditioner with Tranes. Knowing we were committed to fly to Arizona on Saturday, Greg guaranteed complete installation of the new equipment on Thursday. Craig and David did a masterful job of out-with-the-old and in-with-the-new.
We were impressed with the quality of service your three agents displayed, and suggest a bonus for all three.”
Mercer and Rosie B., Lake Winnebago, MO
“I just wanted to thank you for your quick response… Your timely response to my query about my A/C replacement and the quick scheduling of the replacement was greatly appreciated. The technicians that replaced the unit were excellent. They were both very courteous, hard working, and diligent, ensuring that everything worked and was clean before leaving.
Again, I want to thank all of you for your excellent service and response for my problem on a very hot stretch of weather.”
Bill W., Overland Park, KS
“Thanks guys for the great job you did at my house. I placed a note on my page about your service. Keep up the good work.”
“Very knowledgeable of product. Customer friendly. Took the time to explain all options and to answer all questions. I would recommend Rudroff Heating and Cooling. Also would recommend a Trane system.”
“When we finally conceded that we needed to replace our whole house HVAC system, our research began with ratings and reviews on leading brand names. The TRANE product line quickly surfaced to the top of our list. The next stage was finding a contractor, and as it turned out, was the most difficult part of the search. Rudroff has been a TRANE Comfort Specialist charter member since 1998, which is an important endorsement by the manufacturer. But, what sold us was their attention to OUR needs, they listened and asked questions and had a no-nonsense approach that was very detailed and professional. The entire project was painless and headache free from start to finish. We are very happy with the TRANE products, but even happier that we found Rudroff.”
Mike & Linda P., Lee’s Summit, MO
“John serviced our A/C yesterday. We have used Rudroff or over 10 years and have been very satisfied. John is the best technician that we have ever had. He found something that should extend the life of our A/C and we are grateful. Good work, John and thank you for your professionalism and taken an interest in doing and excellent job!”
“The Rudroff technician ‘Rick’ installed a Trane air handler and Trane heat pump… Their approach to customer service in all phases from initial bid quote, on-site survey, installation and final customer follow-up was excellent. The removal of the old unit and site cleanup was great. No complaint – an excellent job.”
John M., Raymore, MO
“We appreciate the job Aaron did (installed the heat pump). Your company has great employees.
From the moment the technician came out to check the furnace and told me it was beyond repair (which I suspected) I never had any second thoughts about who I would contract to perform the replacement work. I met with Greg a week or so later and after getting some measurements of the house, he advised me on what would be best for the size and layout of my home.
Greg was able to explain each option to me in an easy to understand manner while being very thorough in his explanation. The workers were on site a week later and removed the old, installed the new, and made sure I was comfortable with the operation of the new equipment, including the electronic thermostat. They cleaned up everything after they were finished and were done within a few hours. I was very pleased with their work and their professionalism.
I will always recommend Rudroff to anyone I know needing service on their heating or AC units. I’ve done business with them for several years and I’ve always felt like I was in very capable hands when I’ve had to call them. It is great to know we have a locally owned company who consistently provides excellent service to their customers.
Consider me a very satisfied, happy and comfortable customer thanks to Rudroff Heating & AC!”
Tim W., Belton, MO
“The people at Rudroff are more concerned about the customer than the bottom dollar. It was refreshing to deal with them and they truly deserve the #1 customer satisfaction rating that they hold on the Trane site.”
“Your sales person was way above explaining everything! Repeat very pleased! Your installers were very good, friendly and cleaned everything up. A very good experience with everyone at Rudroff!”
Danny M., Raymore, MO
“My entire experience with the contractor’s personnel was very satisfactory!”
Nancy J., Belton, MO
“The guys came that came out to install the system were great. Greg came out and explained everything, went over pricing options, was very friendly and honest. We would definitely use their services again and recommend them to family and friends.”
Don B., Grandview, MO
“You have a great bunch of guys working for you. I could name all of the extra services but you all know what each of you did for me. Thank you so much! You are a great company with a great bunch of guys working for you!”
Pat S., Raymore, MO
“I want to thank you all so much for the outstanding work and help that Steve and Greg gave to us when we needed it so bad. Our AC went out late in the day. I have Parkinson’s and can’t take the heat at all. They took the time to get us a window unit that night so we could sleep. They went out of their way to help us when we needed it the most. Thank you so much!”
Virgil & Maggie R., Raymore, MO
“Thank you so much for your kindness in helping me with my furnace problem. Your prompt installation & to all that came is very much appreciated. Thank Don too! All is fine here now!”
Neta I., Kansas City, MO
“Greg sold me on your Bosch as well as himself. [He] is extremely knowledgeable, explained all the workings, honorable and prompt, these are rare qualities. The installation men were hard workers. I thank you for having such trustworthy and caring men. It’s a different world now and that is not always the case.”
Bobbe B., Stilwell, KS