We offer this unprecedented guarantee because we are confident in the technical skill, attitude, and workmanship of our technicians (and by the way we never use subcontractors). They are drug-free, background checked; factory trained, and will not smoke or use inappropriate language in your home. They will protect your home and furnishings with drop-cloths, tarps, and wear shoe covers. They will install your system to meet or exceed manufacturer and local code requirements to ensure efficiency and system performance. Before they leave, they will start up the system and complete an Installation Quality Audit to ensure factory settings are in place and show you how to operate your system (and provide you all the documentation you need). When they are done they will clean up, leaving nothing behind.
We guarantee you will be happy with how your system performs, and that your system will provide you the comfort and energy savings we promised. Run your system for a full year if you are not happy with the performance, just let us know and we will come back during regular business hours to address the issue (at our expense). If, after we have had time to address it, you feel that the system is not performing as promised, call us (you can even ask for the owner, directly if you want), and we will arrange to remove the system* from your home within 30 days and provide you a refund the same day!
*We recycle old equipment. The original system will not be available to reinstall.